Privacy Policy

Privacy Policy – Veluxa

Last Updated: 27 May 2026

Welcome to Veluxa. Your privacy matters to us. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you use Veluxa, we may collect the following information:

  • Full Name
  • Email Address
  • Mobile Number
  • Billing & Shipping Address
  • Payment Details
  • Order & Purchase Information
  • Device & Browser Information
  • IP Address, Cookies, and Usage Data

2. How We Use Your Information

We use your information for purposes including:

  • Processing and delivering your orders
  • Managing payments and transactions
  • Providing customer support
  • Sending order confirmations, updates, and tracking information
  • Improving our products, website, and customer experience
  • Detecting fraud, misuse, or security issues
  • Sending promotional updates and offers (where permitted)

3. Payment Information

Payments on Veluxa are processed through secure and trusted payment gateways.

We do not store your complete debit card, credit card, UPI, or banking details on our servers.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve website performance, personalize your shopping experience, and analyze website traffic.

You may disable cookies through your browser settings if preferred.

5. Sharing of Information

Veluxa does not sell, rent, or trade customer personal information.

Your information may only be shared with trusted third-party service providers involved in:

  • Payment Processing
  • Shipping & Delivery Services
  • Website Hosting & Technical Support
  • Customer Communication & Marketing Services

These partners are required to maintain data confidentiality.

6. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, disclosure, misuse, or alteration.

However, no online transmission or storage system can guarantee 100% security.

7. Your Rights

You may request to:

  • Access your personal data
  • Update or correct inaccurate information
  • Request deletion of your information (subject to applicable laws)
  • Opt-out of marketing communications

8. Changes to This Privacy Policy

Veluxa reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the revised update date.

9. Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact us: